Course Details TR01 - For Correspondence Management This course covers the basics of using QTRAK for Correspondence Management. This includes: generating incoming and outgoing correspondence; maintaining the address book; understanding and using links; assigning and management of actions; using electronic filing; searching for correspondence, managing responses to correspondence, generating reports, basic administration and general housekeeping. Pre-requisites: None TR02 - Project Administrators Course This course is designed for those who will be administrating QTRAK for Correspondence Management. This includes: Installation and Registration, Project Creation & configuation, working with the Address Book, working with configuration tables, defining security and mail access, defining work flow and mail rules, customizations, general Project Administration and housekeeping. Pre-requisites: Completion of course TR01 – For Correspondence Management or a minimum of three (3) months practical experience with QTRAK *10% Early Bird discount – for payments received at least 14 days prior to course date. |
