Course Details

TR01 - For Correspondence Management

This course covers the basics of using QTRAK for Correspondence Management. This includes: generating incoming and outgoing correspondence; maintaining the address book; understanding and using links; assigning and management of actions; using electronic filing; searching for correspondence, managing responses to correspondence, generating reports, basic administration and general housekeeping.

Pre-requisites: None
Duration: 1 day
Cost: $550 per person

TR02 - System Administrators Course

This course is designed for those who will be administrating QTRAK for Correspondence Management. This includes: Installation and Registration, Project Creation & configuation, working with the Address Book, working with configuration tables, defining security and mail access, defining work flow and mail rules, customizations, general Project Administration and housekeeping.

Pre-requisites: Completion of course TR01 – For Correspondence Management or a minimum of three (3) months practical experience with QTRAK
Duration: 1/2 day
Cost: $350 per person