Correspondence Management QTRAK - Home Correspondence Management
  Overview  
  Summary  
  History of QTRAK  
  Definition of Correspondence  
  System Purpose  
  Incoming Mail  
  Outgoing Mail  
  Master Document Register  
  Electronic Filing  
  Actions and Responses  
  Standard Reporting  
  System Requirements  
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Generating correspondence is only half the story in QTRAK. Getting information out of the system is equally important. For example, reporting to management, on the average turn around time in the previous month, of incoming technical queries.

Reports can be generated in two ways in QTRAK. Firstly when viewing data, the master document register for example, clicking print will generate a “what you see is what you get” style report.

The second method is to select from one of a series, of standard reports that are supplied with QTRAK. These include simple registers for each correspondence type, through to more complex registers, displaying correspondence with their cross references, and filtered for perhaps specific key words.

QTRAK Reports can be output to Print, Microsoft Excel or to a PDF file. Sending reports electronically to other parties is hence just a couple of clicks away.