QTRAK uses a master document register to control correspondence and communications. 
 
The master document register displays all mail via a innovative interface which enables a user to see all outgoing and incoming correspondence regardless of type within a single screen. The user can then simply drill down with single click to say just Requests for Information or all outstanding correspondence.
 
This is a radical shift from our competitors who store RFI’s in one folder, instructions in another, correspondence in a third folder etc. QA Software see a request for information as just another type of correspondence and as such can be related to any other correspondence type whether that be an incoming letter or an outgoing email.
 
From the mail register, users can respond or forward mail, attach files, cross reference items, electronically file items using Binders and Sections, assign actions, or simply create new mail. Reports on what is currently displayed (a list or incoming correspondence awaiting response for example) are a single click away.
 
The mail register hot list is a great way to see at a glance what is awaiting action.