The purpose of QTRAK in regard to correspondence management is to provide a complete system to manage correspondence on projects. This includes:

• Capturing and recording of all incoming correspondence.
• Generation of outgoing correspondence using auto generated sequential numbering.
• Sending of outgoing correspondence via hardcopy or email.
• Linking of documents and electronic filing to ensure fast searching and simple retrieval of any project information.
• Assignment of one or more actions to incoming correspondence which then appear in user’s Task lists.
• Daily expediting of responses required to outgoing correspondence and actions on incoming correspondence.
• Powerful report generation for correspondence registers, hot lists, responses overdue and actions pending.
• Streamlining of Issue and Claims management.
• Elimination of the paperwork shuffle.