Correspondence Management QTRAK - Home Correspondence Management
 
  Overview  
 
  Summary  
 
  History of QTRAK  
 
  Definition of Correspondence  
 
  System Purpose  
 
  Incoming Mail  
 
  Outgoing Mail  
 
  Master Document Register  
 
  Electronic Filing  
 
  Actions and Responses  
 
  Standard Reporting  
 
  System Requirements  
 
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The purpose of QTRAK in regard to correspondence management is to provide a complete system to manage correspondence on projects. This includes:

  • Capturing and recording of all incoming correspondence.
  • Generation of outgoing correspondence using auto generated sequential numbering.
  • Sending of outgoing correspondence via hardcopy or email.
  • Linking of documents and electronic filing to ensure fast searching and simple retrieval of any project information.
  • Assignment of one or more actions to incoming correspondence which then appear in user’s Task lists.
  • Daily expediting of responses required to outgoing correspondence and actions on incoming correspondence.
  • Powerful report generation for correspondence registers, hot lists, responses overdue and actions pending.
  • Streamlining of Issue and Claims management.
  • Elimination of the paperwork shuffle.