Correspondence Management QTRAK - Home Correspondence Management
  Overview  
  Summary  
  History of QTRAK  
  Definition of Correspondence  
  System Purpose  
  Incoming Mail  
  Outgoing Mail  
  Master Document Register  
  Electronic Filing  
  Actions and Responses  
  Standard Reporting  
  System Requirements  
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QTRAK is an integrated information management system for tracking the large amounts of correspondence generated on projects.

Companies in the past have generally used a combination of word processors and/or pre-printed pads to generate outgoing correspondence, perhaps maintaining a register in a spreadsheet for each type (for example a site instruction register) to keep track of what 1has been issued or sent. For incoming correspondence there is often no control or at best a manual or spreadsheet register.

QTRAK brings both the incoming and outgoing correspondence management process into a single system with outgoing correspondence generated and sent from within QTRAK using customised templates to meet each clients individual needs. Incoming correspondence can be registered, scanned and/or imported from your email system.

A single master document register can be used to see all correspondence at a glance, regards of type or whether it is incoming or outgoing. This is something our clients find particularly useful and is a feature not offered by our competition.

By linking related mail items, using attachments, and /or grouping correspondence into binders, users can take control of their information, enabling fast search and retrieval, and powerful report generation.

QTRAK can be used on all your projects. This standardizes the way your staff create and manage correspondence on projects and ensures each project is commenced and proceeds in an organized fashion from a correspondence perspective.